Core Covercard Service

The Covercard service can provide Help Desk, Remote Support and Repairs to IT, AV and Science equipment for a fixed annual charge. There are various levels of cover available including Help Desk, Remote Support, Labour only and Full cover (Labour and Parts).

Full cover can be for all types of equipment or, using our new Flex Contract, specified types of equipment only. This service includes a qualified engineer to attend site and conduct fault analysis for your choice of the following:

• Service for approved equipment owned by the school. Items under warranty.
• Server configuration issues, network issues and support for operating systems (this will depend on continuing support from the provider for example, maintenance releases etc).
• Repair of printers and peripherals.
• Audio and visual equipment repairs.
• Science equipment.

Prices for these services are quoted individually. For more details please contact us. A copy of our current brochure can be downloaded here.